Privacy Policy

Genesys Research and its affiliates respect your ability to make informed choices about the collection and uses of your personal information. This privacy policy tells you about our online collection and uses of information that identifies you personally so that you can make an informed choice about using this site. The terms of this policy apply to www.genesysresearch.com and other sites which Genesys Research hosts or operates, unless different terms are specified in a form or contract provided to you online or off-line. Business users should refer to the terms and conditions of service/sale for any specific conditions governing Genesys Research's use of business information. Those terms and conditions take precedence over this policy, and apply to all businesses, including sole proprietorships and other small business enterprises.

The websites of Genesys Research's third-party content providers may have different privacy policies and practices from those disclosed here, and we encourage you to become familiar with them. This site is operated by Genesys Research in the United States. By using this website, you understand and agree that (1) the information collected from this site may be retained indefinitely, and may be stored, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction; (2) Genesys Research may use this information for a variety of purposes including direct marketing (unless you opt out of receiving direct marketing from Genesys Research); (3) Genesys Research may disclose this information to affiliates, subsidiaries, agents, third party content providers, and necessary payment processors, whose privacy policies and practices may be different from those of Genesys Research, and for which Genesys Research assumes no responsibility; (4) information about our customers, including personal information, may be disclosed as part of any merger, sale of the company assets or acquisition as well as in the unlikely event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company; and (5) we reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Information Collected From This Website
When you visit this website, some information, such as the site that referred you to us, your IP and email address, and navigational and purchase information, may be collected automatically as part of the site's operation. This information is used to generate user profiles and to personalise the website to your particular interests. On some occasions we may ask you to provide information on online forms. For example, we may ask for your username, password, place of birth, full name, telephone number, email address and postal address, or other information to register online. We may also ask you about your age, hobbies, income, gender or other information to participate in surveys or other online activities. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

How We Use Your Information
The information collected online is stored indefinitely and is used for various purposes, including processing your customer service, product and service development, direct marketing and marketing analysis and facilitating your use of this website. The information we collect may be shared with our subsidiaries, agents, third party content providers, affiliates, and selected other entities for similar purposes. For example, when you fill out an online registration form on a Genesys Research website your user name and password may be carried across other Genesys Research websites, allowing you to use the same name and password to sign in..

In addition, unless you opt out of receiving promotional materials from Genesys Research, we may notify you of special promotions, new products or services, or other information that may be of interest. (See Opting Out section, below.)

About Cookies
When you visit a Genesys Research website, such as www.genesysresearch.com, we place a text file called a cookie in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The information that cookies collect includes the date and time of your visit, your registration information and your navigational and purchase activity. Cookies offer you many conveniences. They allow Genesys Research, and certain of its subsidiaries and third party content providers, to recognize information and assist in determining what content is best suited to your needs.

Most browsers allow you to decline cookies, but if you elect to do so, these pages may not display properly. You are free to delete cookies after your session, and your browser should contain instructions on how to do this.

Opting Out
If you do not want to receive promotional information from Genesys Research, you can opt out by un-checking the appropriate box on your online registration form, or in the event an online registration form is not available, by notifying your account executive. If you did not opt out when you registered, and later decide that you are not interested in receiving this information, you can opt out at any time by excercising the 'unsubscribe' option given to you on each piece of email correspondence sent, sending an email to info@genesysresearch.com or speaking with your account executive.

Links to Other Websites
The sites to which we link, including but not limited to the sites of subsidiaries and third party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Questions or Concerns
If at any time you believe that Genesys Research has not followed the above policy, please let us know by sending an email to info@genesysresearch.com. We will make reasonable efforts to identify and correct any problem.

Changes to This Online Privacy Policy
We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you understand how we use the information we collect.

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Privacy Policy